OmniDesk brings WhatsApp, Facebook, Instagram, and Live Chat into one intelligent workspace — with AI copilot, visual chatbots, and real-time analytics.
When will my order arrive?
I need a refund please
Thank you so much!
Is this feature available?
Sarah Johnson
● OpenHi! When will my order #45231 arrive? I ordered last Thursday.
Hi Sarah! Let me check that order for you right away. 😊
Thanks! I really need it before Friday.
Live preview of the OmniDesk Inbox — real-time, multi-channel, AI-powered
Built for fast-growing businesses that need enterprise-grade communication tools without the enterprise price.
All conversations from WhatsApp, Facebook, Instagram, and Live Chat in one place.
Draft replies, summarize threads, translate messages — powered by GPT-4 & Gemini.
Drag-and-drop flow builder to automate conversations without code.
Broadcast targeted WhatsApp and SMS messages to customer segments.
Real-time dashboards for response times, CSAT, and agent performance.
Granular roles, departments, and row-level security for every workspace.
Multi-tenant architecture with row-level security, Redis-backed real-time SignalR, Hangfire job queues, and a clean vertical slice backend ready for any team size.
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Projects Delivered
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Countries Served
4.5/5
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